FIND answers to your
frequently asked questions

Find answers to common questions about our service. If you need additional help, our support team is always here to assist you.

How do I get started with Findexa?
Getting started is easy! Simply reach out to us via email at support@findexa.ca with your desired plan, and we’ll set up your account within 24 hours. We’ll guide you through the initial setup and ensure everything is configured correctly.
What is your content generation process?
Our AI-powered system generates high-quality, SEO-optimized content tailored to your niche. Each post is unique, includes relevant images, and follows best practices for search engine optimization. You have full control over topics and can review content before publication.
Can I customize the content style and tone?
Absolutely! We offer customizable content profiles where you can specify your preferred writing style, tone, target audience, and keywords. Our system adapts to match your brand voice and content strategy.
What if I’m not satisfied with the generated content?
Your satisfaction is our priority. If you’re not happy with any content, simply let us know and we’ll regenerate it or make the necessary adjustments. We’re committed to delivering content that meets your standards.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee. If you’re not completely satisfied with our service within the first two weeks, we’ll provide a full refund, no questions asked.
How secure is my WordPress site with your service?
Security is paramount. We use industry-standard encryption, secure API connections, and never store your WordPress admin credentials. Our system operates with minimal permissions and follows WordPress security best practices.
Can I upgrade or downgrade my plan?
Yes! You can change your plan at any time. Upgrades take effect immediately, and for downgrades, the change will apply at the start of your next billing cycle. Contact us and we’ll handle the transition smoothly.
What payment methods do you accept?
We accept all major credit cards, PayPal, and can arrange invoicing for annual subscriptions. All payments are processed securely through our payment provider.

Still Have Questions?

We’re always happy to help. Reach out to our team and we’ll get back to you as soon as possible.

Contact Support Team